We truly care about our customers and always strive to best serve you, which is why our BĀSAN Cord products are guaranteed for a lifetime and will be replaced for any reason for as long as you own the product.

To receive your replacement charger, please send a photo of the cord back to sales@basancord.com, attach a copy of proof of purchase

and provide the following information:

Full Name:

Complete Mailing Address:

Color of Cord you are Requesting:

Device Type you are Charging:

If you have owned your BĀSAN Cord for 45 days or less, we will pay all shipping and handling fees. Cords owned for 46 days or greater will need to have shipping and handling fees paid as outlined below:

Please mail a check or money order, or make a Pay Pal payment to sales@basancord.com 

Check or Money order can be sent to:

BĀSAN Cord

4170 Martin Road

Commerce, Michigan 48390